Privacy Policy

Overview & General Policy Statement

This Privacy Policy ("Policy") details how personal information is gathered, managed, and safeguarded by Prime Bank Grammar School, Dhaka ("the School," "we," "our," or "us"). This Policy applies to parents, guardians, prospective and current students, school alumni, and visitors ("you") accessing our official website, school administration portal, and online admission systems. By visiting or using these school portals, you consent to the processing of your personal information as described in this Statement.

This Policy applies strictly to Prime Bank Grammar School and does not cover independent third-party platforms, external links, or third-party fee collection portals.

Information Collected by the School

To manage school admissions, student academic records, parent communications, and school events, we collect the following categories of information:

• Parent & Guardian Contact Information: Full names, emergency contact numbers, email addresses, residential address, and occupation details.
• Student & Child Information: Child's full name, date of birth, previous school records, academic performance history, grade applying for, and extra-curricular interests.
• School Inquiries & Event Registrations: Information supplied via contact forms, campus tour bookings, open-day RSVPs, and parent-teacher feedback forms.
• Technical & Website Diagnostics: Automatically collected device data such as IP address, web browser type, operating system, and page navigation metrics captured via standard cookies to optimize user experience.

Special Student Health Disclosures

Student medical records or special educational needs disclosures required for student safety during school hours are collected only through dedicated, confidential administrative channels with explicit parent consent.

How the School Uses Your Data

Prime Bank Grammar School utilizes collected information strictly for educational, administrative, and communication purposes:

• Processing school admission inquiries, candidate assessments, and enrollment formalities.
• Sending academic updates, report cards, school circulars, holiday notices, and emergency safety alerts.
• Organizing school orientations, sports days, cultural events, and parent-teacher conferences.
• Maintaining school safety, verifying parent identities, and ensuring child protection standards.
• Improving school website functionality, navigation, and online communication services.

Information Sharing and Disclosure

Prime Bank Grammar School does not share, lease, or commercialize parent or student personal data. Data is shared only under specific conditions:

• Regulatory & Educational Authorities: Disclosures required by the Ministry of Education, educational boards, or statutory regulatory bodies.
• Child Protection & Emergency Situations: Where disclosure is necessary to safeguard the safety, health, or wellbeing of students or staff.
• Parental Consent: When explicit written consent is provided by the parent or legal guardian for specific academic or extra-curricular programs.

School Data Security & Online Fee Payments

We implement appropriate physical, technical, and administrative security measures to safeguard student and family data against loss or unauthorized access.

Online Tuition & School Fee Payments: School fee payments made online are processed through secure, PCI-DSS compliant payment gateways. Prime Bank Grammar School does not store credit/debit card credentials or banking passwords on its servers.

Parent Rights & Choices

• Access & Correction: Parents and legal guardians have the right to inspect student records and request corrections to any outdated or inaccurate information.
• Opting Out of School Newsletters: Parents may opt out of non-essential promotional newsletters while continuing to receive critical academic alerts.
• Data Withdrawal: Parents may request to withdraw optional consents provided for school promotional media or extra-curricular activities.